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Dealing with difficult parents

Dealing with difficult or abusive parents can be a new and unfamiliar challenge for many teachers. Find out about the legal and health and safety aspects of dealing with difficult parents and how to manage aggressive behaviour.
http://www.teachernet.gov.uk /wholeschool/behaviour/behaviour/

You can find online help and guidance on dealing with violent behaviour in schools.
http://www.teachernet.gov.uk /wholeschool/library/workplaceviolence/

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